Measuring Client Satisfaction with Secure Message Center

Question 1: Overall, how satisfied are you with this email experience? (Required)

Not satisfied

Very satisfied

Question 2: How satisfied are you with the resolution to your issue? (Required)

Not satisfied

Very satisfied

Question 3: How satisfied are you with the total amount of time it took to get an answer to your question? (Required)

Not satisfied

Very satisfied

Question 4: How likely is it that you would recommend Vanguard email to a friend or colleague? (Required)

Not likely

Very likely